Meet Our Team

Mikaela Jackson has been working in senior living for the past 15 years. She started in the recreation department but has worked in almost every department in a variety of senior livings. She holds a Bachelor’s of Science degree in Applied Health Sciences and Psychology with a focus in Gerontology. She came to Forest Hill Heights as the Recreation Director in 2017 and then as Business Office Manager, then the Assistant Administrator, and now the promotion to Administrator. She along with her team work every day to make it the best it can be for the residents.
Mikaela lives on a farm near by with her two kids and husband. She enjoys being with the residents and being apart of the community.

Rachel Jones RN, CM, DN and Director of Personal Care at Forest Hill Heights started working here 11 years ago as a server in the dining room while she was in high school. After her high school, with the encouragement of one of the residents who was a retired nurse, Rachel worked her way up through the nursing department as a Personal Care Aide, CMT, LPN Floor Nurse and now RN and Director. Her role is to oversee all medical aspects of residential life.

Something special about her is that her grandmother lived at Forest Hill Heights for 4 years and that gave her a unique perspective on resident life at Forest Hill Heights. FHH has become her home away from home with all her time here. She considers all her coworkers and the residents her family too and she strives to always have her doors open to Team, residents, and families. The nursing department at FHH aims to provide the most personalized care for your loved one.

Krystiana has been working in the senior living community since she was 16 years old. Starting her first job here at FHH in the dining room in 2017, she developed a deep connection with both the residents and amazing Team. Her experience here at FHH motivated her to pursue her RN nursing degree. Krystiana has held many titles here at FHH, from Dining Room Coordinator to Personal Care Aide, and now currently our RN Case Manager. She works closely with our Director of Nursing to develop individualized plans of care for all the residents here at FHH, ensuring that both residents and families have the best experience possible and get the care that they truly deserve.

Heather Roberts has been a valued member of the Forest Hill Heights team since 2018, beginning her journey as a teenager working as a server in the Dining Room. Her dedication and hard work have seen her rise through various roles in the dietary department, from dining and dishwashing to eventually becoming a chef. Heather’s connection to Forest Hill Heights is especially meaningful, as her grandmother now resides there, allowing her to work closely with a beloved family member. She is also eagerly anticipating the arrival of her first child, a baby girl, and lives locally with her husband and their three birds.