Meet the Staff at Forest Hill

The award-winning staff at Forest Hill Heights
are dedicated to providing exceptional,
personalized care for assisted living,
memory care, and enhanced care.

Team

Our team is here to help you every step of the way.

At Forest Hill Heights, we’ve put together a team of passionate healthcare professionals with years of experience. We are dedicated to the humanity, dignity and well-being of residents entrusted to our care, and our team acts more as a family than just coworkers.

Executive Director

Mikaela Jackson

Mikaela Jackson has been working in senior living for the past 15 years. She started in the recreation department but has worked in almost every department in a variety of senior livings. She holds a Bachelor’s of Science degree in Applied Health Sciences and Psychology with a focus in Gerontology. She came to Forest Hill Heights as the Recreation Director in 2017 and then as Business Office Manager, then the Assistant Administrator, and now the promotion to Administrator. She along with her team work every day to make it the best it can be for the residents.
Mikaela lives on a farm near by with her two kids and husband. She enjoys being with the residents and being apart of the community.

Business Office Manager

Jennifer Metevia

Jennifer Metevia, Business Office Manager at Forest Hill Heights has a background in healthcare for over 28 years. Her job consists of many roles, but mainly resident billing, payroll and maintaining administrative systems. She works closely with all departments to make sure office operations and procedures are in order, to ensure organizational effectiveness and efficiency.

RN Case Manager

Krystiana Ginn

Krystiana has been working in the senior living community since she was 16 years old. Starting her first job here at FHH in the dining room in 2017, she developed a deep connection with both the residents and amazing Team. Her experience here at FHH motivated her to pursue her RN nursing degree. Krystiana has held many titles here at FHH, from Dining Room Coordinator to Personal Care Aide, and now currently our RN Case Manager. She works closely to develop individualized plans of care for all the residents here at FHH, ensuring that both residents and families have the best experience possible and get the care that they truly deserve.

Admission Director

Brien Roberts

Brien brings extensive expertise in education and senior living to his role. He earned his degree in psychology and elementary education from the University of Mary Washington and pursued graduate studies in school administration at the University of Houston. Brien dedicated 20 years to teaching in diverse locations, including Virginia, San Francisco, and Chicago, before transitioning to senior living. He began his journey in the industry as a receptionist at Lansdowne Heights in September of 2023 and quickly advanced to Admissions Director in October 2024. Brien is passionate about helping families find the right care and support for their loved ones.

Recreation Director

Stephanie Frank

Stephanie Frank, the Recreation Director for Forest Hill Heights has been in healthcare for 5 years and she has been interested in creative projects all her life. Forest Hill Heights offers her the ability to share her artistic talents with the residents each day. All the Team members pride themselves on bringing joy and sunshine through creativity and purpose.

Culinary Director

Heather Roberts

Heather Roberts has been a valued member of the Forest Hill Heights team since 2018, beginning her journey as a teenager working as a server in the Dining Room. Her dedication and hard work have seen her rise through various roles in the dietary department, from dining and dishwashing to eventually becoming a chef. Heather’s connection to Forest Hill Heights is especially meaningful, as her grandmother now resides there, allowing her to work closely with a beloved family member. She is also eagerly anticipating the arrival of her first child, a baby girl, and lives locally with her husband and their three birds.

Maintenance Director

Ben Jenkins

Ben Jenkins, Maintenance Director at Forest Hill Heights oversee laundry and housekeeping as well. He has worked at FHH for 4 years now. For the part 10 years, he has been working in senior living in Maintenance. Forest Hill Heights is unique and special to Ben because of the family-feel between coworkers and residents. Ben loves it here as he gets to know the residents while helping in their daily lives.

Other Team

Our Other Experienced Team Members

The 30 Year Club

Wanda Holdsworth (Dining Room Coordinator)

The 20 Year Club

Gail Piccolo (Receptionist)
Bobby Bishop (Dishwasher)
Debbie Schmidt (Laundry Aide)

The 10 Year Club

Nicole Chernick (Nurse)
Kelly Bays (Receptionist)
John Schaaf (Housekeeper)
Beth Stringfellow (Receptionist)

The 5 Year Club

Michelle Crandall (Housekeeper)
Mary Lynch (Nurse)
Lori Hensley (Housekeeper)
Nicole Smith (Personal Care Aide)